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Privacy Policy & Terms and Conditions

Privacy policy

This privacy policy applies between you, the User of this Website and Protexion Support Services, the owner and provider of this Website. Protexion Support Services takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:
Data collectively all information that you submit to Protexion Support Services via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Data Protection Laws any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR the General Data Protection Regulation (EU) 2016/679;
Protexion Support Services, or us Protexion Support Services, a company incorporated in England and Wales with registered number 03922731 whose registered office is at Tuite Tang Wong Alliance House 2nd Floor,, 29-30 High Holborn, London, WC1V 6AZ;
User or you any third party that accesses the Website and is not either (i) employed by Protexion Support Services and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Protexion Support Services and accessing the Website in connection with the provision of such services; and
  1. In this privacy policy, unless the context requires a different interpretation:
    1. the singular includes the plural and vice versa;
    2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
    3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
    4. "including" is understood to mean "including without limitation";
    5. reference to any statutory provision includes any modification or amendment of it;
    6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Protexion Support Services and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
  2. For purposes of the applicable Data Protection Laws, Protexion Support Services is the "data controller". This means that Protexion Support Services determines the purposes for which, and the manner in which, your Data is processed.

Data collected

  1. We may collect the following Data, which includes personal Data, from you:
    1. name;
    2. gender;
    3. contact Information such as email addresses and telephone numbers;
    4. demographic information such as postcode, preferences and interests;
    5. in each case, in accordance with this privacy policy.

How we collect Data

  1. We collect Data in the following ways:
    1. data is given to us by you; and
    2. data is collected automatically.

Data that is given to us by you

  1. Protexion Support Services will collect your Data in a number of ways, for example:
    1. when you contact us through the Website, by telephone, post, e-mail or through any other means;

in each case, in accordance with this privacy policy.

Data that is collected automatically

  1. To the extent that you access the Website, we will collect your Data automatically, for example:
    1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

Our use of Data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    1. internal record keeping;

in each case, in accordance with this privacy policy.

  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

Who we share Data with

  1. We may share your Data with the following groups of people for the following reasons:
    1. our employees, agents and/or professional advisors - Job applications;

in each case, in accordance with this privacy policy.

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data, for example:
    1. access to your account is controlled by a password and a user name that is unique to you.
    2. we store your Data on secure servers.
  2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@protectionlimited.co.uk .
  3. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

  1. You have the following rights in relation to your Data:
    1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
    2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
    3. Right to erase - the right to request that we delete or remove your Data from our systems.
    4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
    5. Right to data portability - the right to request that we move, copy or transfer your Data.
    6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
  2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@protectionlimited.co.uk .
  3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
  4. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

  1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  1. Protexion Support Services may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Protexion Support Services. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  1. Protexion Support Services reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.You may contact Protexion Support Services by email at info@protectionlimited.co.uk .

Terms & Conditions

These terms and conditions outline the rules and regulations for the use of the Protexion Support Services Website.

Protexion Limited
Kemp House
160 City Road
London
EC1V 2NX
tel: 020 8087 2066
info@protectionlimited.co.uk

By accessing this website, it is assumed you accept these Terms and Conditions in full. You should not continue to use the Protexion Support Services Group (UK) Ltd Website if you do not accept all of the Terms and Conditions stated on the following pages.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's Terms and Conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to Protexion Support Services Group (UK) Ltd. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Protexion Support Services Group stated services/products, in accordance with and subject to, prevailing law of United Kingdom.
Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

Protexion Support Services employ the use of cookies. By using the Protexion Support Services Group (UK) Ltd website you consent to the use of cookies in accordance with the Protexion Support Services Group (UK) Ltd Privacy policy. Most of the modern day interactive web sites use cookies to enable retrieval of user details for each visit. Cookies are used in some areas of this site to enable the functionality of this area, and ease of use for those people visiting. Some of the Protexion Support Services affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, Protexion Support Services Group (UK) Ltd, and/or it's licensors, own the intellectual property rights for all material relating to Protexion Support Services Group (UK) Ltd. All intellectual property rights are reserved. You may view and/or print pages from https://www.protectionlimited.co.uk for your own personal use subject to the restrictions set in these Terms and Conditions.

You must not:

  • Republish material from https://www.protectionlimited.co.uk
  • Sell, rent or sub-license material from https://www.protectionlimited.co.uk
  • Reproduce, duplicate or copy material from https://www.protectionlimited.co.uk
  • Redistribute content from Protexion Support Services Group (UK) Ltd (unless that content is specifically made for redistribution).

 

Hyperlinking to our Content

The following organisations may link to the TM Web site without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online Directory distributors, when they list Protexion Support Services in the Directory, may link to the Protexion Support Services Website in the same manner as they hyperlink to the websites of other listed businesses; and Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to the Protexion Support Services Website.

These organizations may link to the Protexion Support Services home page, to publications, or to other Website information so long as the link:

  1. is not in any way misleading;
  2. does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and
  3. fits within the context of the linking party's site.

Protexion Support Services may consider and approve at its sole discretion other link requests from the following types of organizations:
commonly-known consumer and/or business information sources such as Chambers of Commerce, Consumers Union; dot.com community sites; associations or other groups representing charities, including charity giving sites, online directory distributors; internet portals; accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.

Protexion Support Services will approve link requests from these organizations if it is determined that:

  1. the link would not reflect unfavourably on Protexion Support Services or its accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link);
  2. the organization does not have an unsatisfactory record with Protexion Support Services;
  3. the benefit to Protexion Support Services from the visibility associated with the hyperlink outweighs the absence of Protexion Support Services Group (UK) Ltd; and
  4. where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to the Protexion Support Services home page, to publications, or to other website information so long as the link:

  1. is not in any way misleading;
  2. does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and
  3. fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to the Protexion Support Services website, you must notify the Company by sending an e-mail to info@protectionlimited.co.uk. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to the Protexion Support Services Website, and a list of the URL(s) on the Protexion Support Services site to which you would like to link (allowing 2-3 weeks for a response).

Approved organizations may hyperlink to the Protexion Support Services Website as follows:

  • By use of the Protexion Support Services corporate name; or
  • By use of the uniform resource locator (Web address) being linked to; or
  • By use of any other description of the Protexion Support Services Website or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of the Protexion Support Services Group (UK) Ltd logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around the Protexion Support Services Web pages or use other techniques that alter in any way the visual presentation or appearance of the Protexion Support Services Website.

Reservation of Rights

Protexion Support Services reserves the right at any time and in its sole discretion to request that you remove all links or any particular link to the Protexion Support Services Website. You agree to immediately remove all links to the Protexion Support Services Website upon such request. Protexion Support Services also reserves the right to amend these terms and conditions and its linking policy at any time. By continuing to link to the Protexion Support Services Web site, you agree to be bound to and abide by these linking Terms and Conditions.

Removal of links from our website

If you find any link on the Protexion Support Services Website, or any linked website, objectionable for any reason, you may contact the Company about this. Protexion Support Services will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst Protexion Support Services will endeavour to ensure that the information on this Website is correct, it does not warrant its completeness or accuracy; nor does Protexion Support Services commit to ensuring that the Website remains available or that the material on the website is kept up to date.

Content Liability

Protexion Support Services will have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend Protexion Support Services against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, Protexion Support Services exclude all representations, warranties and conditions relating to its website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  • limit or exclude Protexion Support Services, or your, liability for death or personal injury resulting from negligence;
  • limit or exclude Protexion Support Services, or your, liability for fraud or fraudulent misrepresentation;
  • limit any Protexion Support Services, or your, liabilities in any way that is not permitted under applicable law; or
  • exclude any Protexion Support Services, or your, liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:

  1. are subject to the preceding paragraph; and
  2. govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the Website and the information and services on the Website are provided free of charge, Protexion Support Services will not be liable for any loss or damage of any nature.

Contact Information

If you have any queries regarding any of these terms, please contact Protexion Support Services Group (UK) Ltd by filling out the form on the Website or by emailing: info@protectionlimited.co.uk

Get in Touch

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Office
Protexion Limited Kemp House 160 City Road London EC1V 2NX
Email us
info@protectionlimited.co.uk
Call us
020 8087 2066